Technical Support

Riding unsupported can be fun but when you need something, it’s nice to know that somebody will always be there. When you ride a Trek, you’re never really alone.

Customer Service

How to access your order, account, shipping information, and returns and exchanges.

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Warranty

How to register your bike, activate your warranty, and what you can do to protect the world’s best cycling gear.

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Protect yourself from fraud

Trek and Bontrager products are only available through Trek and its authorized network of retailers. Use this guide to make sure you’re buying our products from a reliable source.

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Contact us

Trek is dedicated to ensuring you love cycling as much as we do. So if you need to speak to a person, chat online, send us an email, and get questions answered, we’re here for you.

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